Lau Method Marketing values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, sign up for emails, or work with us through consulting, design, or digital services.

By using our website or engaging with our services, you agree to the practices outlined below.

1. Who We Are

Lau Method Marketing is a marketing consulting firm based in British Columbia, Canada, offering brand strategy, social media consulting, digital marketing, design, and educational services.
For any questions about this Privacy Policy, you can contact us at:
📧crystal@laumethod.com
🌐 www.laumethod.com

2. Information We Collect

We collect information in three main ways:

A. Information You Provide Directly
When you interact with Lau Method Marketing, you may share:

• Name, email address, and contact details (via forms, emails, or consultations)

• Payment information when purchasing services or digital products

• Business details or brand information relevant to your project

B. Information Collected Automatically
When you visit our website, some information is automatically collected through cookies or analytics tools, such as:

• Browser type, device type, and IP address

• Pages viewed and time spent on the site

• Referring website or source

C. Information from Third Parties
We may receive data from third-party tools (for example, payment processors or email providers) to complete transactions or deliver resources.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our consulting, design, or educational services

• Process payments and send invoices or receipts

• Communicate updates, booking details, or project information

• Send marketing materials or newsletters (only if you opt-in)

• Improve our website experience and service offerings

• Comply with legal obligations and protect our business

You can unsubscribe from any email marketing by clicking “unsubscribe” at the bottom of our messages or by contacting us directly.

4. Cookies and Analytics

Our website may use cookies to track visitor activity and performance. Cookies help us understand how visitors use our site, allowing us to improve your browsing experience.

You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.

We may also use analytics tools such as Google Analytics or Squarespace Analytics to understand site traffic patterns.

5. How We Protect Your Data

Your personal information is stored securely and accessed only by authorized team members. We use standard security protocols to protect your data from unauthorized access, misuse, or disclosure.

We never sell, rent, or trade your personal information to third parties.

6. Payment Processing

All payments are processed through secure third-party systems (such as Stripe, PayPal, or Squarespace Payments). Lau Method Marketing does not store or have direct access to your payment card details.

7. Data Retention

We keep personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or maintain business records.

If you wish to have your data removed from our system, you can request deletion at any time by contacting us at [your email].

8. Your Rights

Under Canadian privacy laws (PIPEDA), you have the right to:

• Access and request a copy of your personal data

• Correct or update inaccurate information

• Withdraw consent to email marketing or communication

• Request that your information be deleted from our records

To exercise any of these rights, contact us at [your email].

9. Third-Party Links

Our website may include links to third-party websites, platforms, or partners. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised “Last Updated” date.

By continuing to use our site after any changes are posted, you agree to the updated terms.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to:

📧 crystal@laumethod.com
🌐 www.laumethod.com